SHIPPING & DELIVERY INFORMATION

When will my order ship?
Most orders ship within 1 business day after proof approval (when applicable). Shipping transit times vary based on the shipping method selected at checkout. Once your order ships, you will receive a shipping confirmation email with tracking information.

What shipping methods do you offer?
We currently ship via:
USPS Ground Advantage
USPS Priority Mail
USPS Priority Mail Express
Available shipping options will be displayed during checkout.

Do you ship outside the United States?
At this time, we only ship within the United States.

What is your return policy?
Because our products are personalized, orders are non-refundable once production has begun. If an error occurs due to a mistake on our end, we will gladly replace the item or issue a refund.

What if my order arrives damaged?
We carefully package every order, but occasionally shipping damage can occur. If your order arrives damaged, please contact us as soon as possible and include photos of the damaged item and packaging. We will work quickly to resolve the issue.

Can I cancel my order?
Orders may be canceled for a full refund before production begins. Once an order has entered production or has shipped, it can no longer be canceled.

Do you guarantee delivery dates?
While we work hard to process and ship orders quickly, delivery times are determined by the shipping carrier and cannot be guaranteed unless an express service with a guaranteed delivery date is specifically purchased.